Who we serve

A regional airport terminal behind its monument sign, glass frontage and covered walkway, seen from the passenger approach

A regional hospital entrance under a clear sky, glass frontage and a covered drop-off canopy, seen from the visitor parking lot

A plant floor under a large American flag, with a Made in USA, Rogers, Arkansas banner hanging beneath it above the production lines

A four-story suburban office building behind its parking lot, brick and glass with a covered entrance canopy

An airport, a hospital, a plant floor
and an office building

— four kinds of room, four different sets of hours,
one local team stocking all of them.

Find the right format See how service works

How we serve

How we do it.

Every building has a different problem. The format follows the room, the traffic and the hours — not the other way around.

A micro market in a daylit break room — open snack shelving, a coffee unit and a self-checkout kiosk beside unlocked glass-door coolers, with a table by the window

Smart store

High-traffic public spaces and employee break rooms.

Three hospital staff in scrubs sitting with coffee at a table in the coffee shop

Full-service coffee shop

Coffee, tea and food served by trained baristas.

A micro market installed along a glass wall — coolers, a snack bay, a coffee unit and a self-checkout, in a daylit break area

Smart coolers in a sunlit wood-paneled lobby with seating, an indoor tree and people walking toward a staircase

Four rooms

One building, more than one room.

A staff break area, a public lobby, a corridor that runs all night, a counter with someone behind it. Most buildings need more than one answer — and they come from the same local team.

A staff break area

A daylit hospital lobby with glass-door coolers set into a wood-paneled alcove, people crossing the floor at a distance

A public lobby

A hospital corridor at night, three lit glass-door smart coolers set into a wood-paneled alcove, the nurses' station at the far end of the hall

A corridor that runs all night

A staffed coffee counter inside a working building, a barista behind it and a customer waiting

A counter with someone behind it

A micro market, up close.

Coolers, snacks and self-checkout

What makes us different

The machines are the easy part.

Micro markets, smart stores and a full-service coffee shop

— matched to the building, stocked and serviced by our own route crew. Northwest Arkansas, since 2012.

The NWA Fresh warehouse — low blue shelving in island rows, hand-stacked cases, roll-up doors

Before the truck leaves

The route is built here.

Cases are picked and staged by building, so a driver leaves with what your room actually ran out of rather than a standard load.

How service works

Staffed

Hospital staff with coffee at the coffee shop counter during the day

Unattended Unattended coolers standing lit in a lobby elsewhere in the same building, with nobody behind a counter

We already run food service inside Mercy Rogers.

A full-service coffee shop through the day, and unattended units elsewhere in the building for the hours after the counter closes. Same hospital, same operator, every day.

Healthcare

Locally owned

Meet Dennis and Carla.

They started NWA Fresh in 2012. Same family, same route crew, and the same people you’ll be dealing with in five years.

About NWA Fresh

Dennis and Carla Laing, the owners of NWA Fresh

The technology

Built on 365 Retail Markets.

We partner with the market leader, 365 Retail Markets, for our micro market kiosks and smart stores. Every unit we install is 365 equipment, running on 365’s software. There are cheaper machines out there, and plenty of off-brand imports. They cost less up front and more every month after — a frozen screen, a card reader that quits, a part nobody can get. We would rather put our name on equipment we can stand behind.

See the 365 platform

365Retail Markets

365 Retail Markets partner

Name-brand equipment. Kiosks, coolers and smart stores built and supported by 365.
One system. Every unit reports into the same software, so we know what sold and what is low before the truck leaves.
A local team. 365 builds the equipment; our crew installs it, stocks it and keeps it running.

Tell us about the building.

We’ll look at the space, the traffic and the hours, then advise on the layout and the units that make the most sense for it. No charge, and no obligation to do anything with it.

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